Cancellation & rescheduling
To cancel or reschedule a booking, please submit a cancellation request using Find My Booking, or contact us at info@thefrenchcookingexperience.com.
Submitting a request does not automatically cancel your booking or issue a refund. Our team reviews and processes cancellation and refund requests manually.
Shared & family experiences
Cancellation or rescheduling is permitted up to 7 days before the class begins. Requests received less than 7 days before the class are handled according to the applicable booking terms.
Private experiences
Private experiences require at least 1 week (7 days) notice for cancellation or rescheduling.
Birthday parties & Team Building
These experiences are confirmed individually. The cancellation conditions applicable to your event are provided with your confirmation or proposal.
If you need help locating your booking reference, contact us and our team will assist you.